Q: Where can I find basic background materials on ConAgra Mills?
A: We have many resources to help you find the specific information you are looking for:
- See About Us for information about our brand, products and services
- For our most recent press releases, click to In the News
Q: Is ConAgra Mills working on any new products?
A: ConAgra Mills and its R&D team is always working on the development of new ingredients to bring you the most cutting-edge whole grains and flours in the industry.
Q: How does ConAgra Mills meet customer needs?
A: Our three core values-quality, consistency and reliability-demonstrate our commitment to customer service. We are the single point of contact throughout the product development cycle, from concept development, through formulation and testing, to product launch and beyond. For customer service call (800) 851-9618. For technical assistance call (402) 240-4282.
Q: Where can I find the marketing and sales information on ConAgra Mills?
A: All of our most recent marketing and sales materials can be found in Downloads.
Q. Where can I find your products?
A: Depending on the shipment size you need our products can be found in a variety of venues. Truck load shipments can be coordinated directly through your ConAgra Mills sales representative. Our distributors support a range of shipment options to meet your needs. Contact your ConAgra Mills sales representative or use the contact us form to find more information.
Q: Who is the distributor in my area?
A: ConAgra Mills uses many fine distributors throughout the world. To locate the distributor near you, contact your ConAgra Mills sales representative or use the contact us form to find more information. Click here to find an Ultragrain® distributor.
Q: What products do you sell?
A: We sell premium multi-use flours and whole grains to the food manufacturing and foodservice industries. Learn more about our products on this website.
Q: What is Ultragrain? Where can I get it?
A: Ultragrain is a premium-quality, 100% whole wheat flour that combines the nutritional benefits of whole grains with the processing benefits and finished baked quality of refined flour. Click here to find an Ultragrain® distributor.
Q: What is Sustagrain? Where can I get it?
A: Sustagrain Barley is an identity-preserved barley variety that's both naturally high in dietary fiber and low in starch, making it one of the lowest-glycemic index grains on the market. Please contact your ConAgra Mills sales representative for samples of Sustagrain.
Q: What types of packaging do you provide?
A:. We provide bulk ingredients delivered by rail car, bulk tankers or totes or 50 lb bags. Based on your needs, custom packaging can be arranged. Talk to your ConAgra Mills sales representative for more information.
Q: Do you have minimum order requirements?
A: Yes, minimum order requirements vary by ingredient. Please contact your ConAgra Mills sales representative for details, or for samples.
Q: How should products be stored?
A: Store products in a clean, cool and dry area. Recommended storage conditions are <70 degrees F and < 70 percent relative humidity under good sanitary conditions and practices.
Q: What does the identification code on the bag stand for?
A: ConAgra Mills codes all packaged products with the origin mill, production month, day, year and shift packed.
Q: Are your products kosher?
A: Many of our products are kosher and carry Kof-K Kosher certification. Check with your ConAgra Mills representative to find specific product information.
Q: Can you tell me about your safety standards?
A: ConAgra Mills adheres to the most stringent safety standards. All products conform with current regulatory requirements and will not exceed the Defect Action Levels set by the U.S. Department of Agriculture. Additionally, all ConAgra Mills products are in accordance with Good Manufacturing Practices and all applicable FDA regulations. They are also are certified by the National Food Processors Association.
Q: Do you offer risk management services?
A: Yes, we do. We have world-class commodity specialists who constantly monitor the grain market, including supply, weather, transportation and hourly price fluctuations, to help you better manage risks. ConAgra Mills' specialists also manage comprehensive distribution systems-truck, rail and barge-helping to minimize the impact of unpredictable fuel costs. Leading-edge source monitoring and tracking allow ConAgra Mills to trace ingredients throughout the supply chain, from origin to destination, for better inventory control and for harvest-to-harvest quality, consistency and reliability.
Q: Can you tell me the nutritional values on your products?
A: We have nutritional information on our products, some of which is available on this website. Be sure to request needed information from your ConAgra Mills sales representative.
Q: Who is my local sales representative?
A: Use the contact us form on this website and we will arrange for a sales representative to get in touch with you, or call (800) 851-9618.
Q: What other food ingredient brands do you have?
A: Our brands include ConAgra Mills, Spicetec Flavors and Seasonings (www.spicetec.com) and J.M. Swank, a national food ingredient distributor (www.jmswank.com).
Q: I have a complaint, who do I talk to?
A: We need to hear about your complaints. The most efficient way is to fill out our contact us form on this website, or discuss it with your sales representative. We appreciate any feedback from our customers: positive or negative.
Q: Where are your milling facilities?
A: We have 23 strategically located facilities located throughout the country to serve you.
Q: Where do I go if I have questions about the ingredients in ConAgra Foods retail products?
A: We'd like to direct you to the ConAgra Foods corporate website for that information.